Cazeus Terms and Conditions

Welcome to Cazeus Online Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree with any part of this document, you must not register with us or use our platform.

About Our Platform

At Cazeus, we operate an online gaming platform owned by NovaForge Ltd and licensed under the jurisdiction of Curaçao. Our Cazeus online casino offers over 14,000 games, including 11,000+ slots, 500+ live dealer titles, jackpot games, and a full sportsbook. We at Cazeus Casino provide our services through desktop, mobile, and PWA shortcut versions, ensuring you can access your account from virtually any device.

Eligibility

You must be at least 18 years old, or the legal age of gambling in your jurisdiction, to use our services. We reserve the right to request proof of age and identity at any time. Our Cazeus platform is not available to residents of restricted countries, including but not limited to Afghanistan, Armenia, Belarus, Bulgaria, China, Cyprus, Denmark, Estonia, Iran, Iraq, Israel, Lithuania, Malta, Romania, Russia, Sweden, Ukraine (including Crimea), the United States, and several others listed in our full compliance documentation. We also restrict certain promotions in Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, and Malaysia.

Account Registration

When you register with Cazeus casino, you agree to provide accurate, current, and complete information. You may hold only one account per person, household, or IP address. Our Cazeus Online Casino team reserves the right to suspend or close accounts found in violation of this rule, including duplicate registrations used to claim multiple welcome bonuses.

• You must provide a valid email address and verify your identity upon request
• You are responsible for keeping your Cazeus login credentials confidential
• You agree not to allow any third party to access or use your account
• We may suspend accounts showing suspicious or fraudulent activity

Deposits and Withdrawals

We support a wide range of currencies, including EUR, USD, CAD, AUD, NZD, CHF, NOK, PLN, CZK, HUF, BRL, CLP, and PEN, as well as major cryptocurrencies such as BTC, ETH, LTC, BCH, DOGE, TRX, BNB, SOL, ADA, USDT, and USDC. Our minimum deposit starts at €10 (€15 for EPS, €30 for Bitcoin), and bonus-eligible deposits begin at €20. Minimum withdrawal amounts start at €10 for cards and e-wallets, €20 for most cryptocurrencies, and €60 for Bitcoin.

At Cazeus, we process withdrawals according to your VIP level, with daily and monthly limits ranging from €500/€7,000 at Level 1 up to €1,500/€20,000 at Level 5. Per-transaction limits apply, and we allow a maximum of three pending withdrawals at any time. Processing typically takes up to three business days, as our financial department operates Monday-Friday, 06:00-17:00 GMT. All deposits must be wagered at least once before a withdrawal request can be submitted.

Bonuses and Promotions

Our Cazeus casino bonus offers, including the Casino Welcome Bonus of 100% up to €500 plus 200 Free Spins, are subject to specific wagering requirements and terms. The welcome bonus requires a minimum deposit of €20 and carries a wagering requirement of x35 on deposit plus bonus funds, while free spin winnings carry an x40 requirement. We at Cazeus set a maximum bet of €100 while any bonus is active, and the maximum cashout is capped at 10x the bonus amount.

• Bonuses must be activated in your Profile section before placing any qualifying bets
• Neteller and Skrill deposits are excluded from bonus eligibility
• Only one active bonus is permitted per account at any time
• Requesting a withdrawal while a bonus is active will void that bonus
• Wagering contributions vary by game type, with slots and scratch cards contributing 100%, select live games 10%, and table games 0%

Our Cazeus sports betting bonuses, including the Sport First Deposit Bonus and Weekly Reload Bonus, carry their own separate wagering conditions and odds requirements, detailed within each specific promotion page. We encourage you to review individual bonus terms before opting in.

Responsible Gaming Commitment

We are committed to promoting responsible gambling across our Cazeus online casino platform. You can set deposit limits, loss limits, and self-exclusion periods directly through your account settings. If you feel your gambling behaviour is becoming problematic, we encourage you to contact our support team for guidance and resources.

Game Fairness and Providers

We partner with over 128 licensed game providers, including Pragmatic Play, Playtech, Novomatic, Hacksaw Gaming, Yggdrasil, and many others, to deliver certified, fair, and random gaming outcomes. All games available at Cazeus Casino are regularly tested by independent auditors to ensure compliance with fairness standards. Live casino games are streamed in real time through providers such as Pragmatic Play Live, Evolution-powered studios, and Vivo Gaming.

Account Suspension and Termination

We reserve the right to suspend, restrict, or permanently close your account if we detect fraudulent activity, breach of these terms, multiple accounts, bonus abuse, or any attempt to manipulate our systems. In such cases, we may withhold winnings obtained through prohibited means. You may also request closure of your own account at any time by contacting our support team.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. We at Cazeus are not liable for any losses resulting from technical issues, internet connectivity problems, or third-party payment processing delays. Our liability, where legally permitted, is limited to the amount deposited by you in connection with the specific transaction in question.

Customer Support

Our Cazeus support team is available 24/7 through live chat, email, and our Help Centre. You can reach us directly at support@cazeus.com for any questions regarding your account, deposits, withdrawals, or bonus terms. We aim to respond promptly to all enquiries and resolve disputes fairly and transparently.

Changes to These Terms

We may update or amend these Terms and Conditions periodically to reflect regulatory changes, new features, or operational requirements. Continued use of our Cazeus platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed of any updates.

Governing Law

These Terms and Conditions are governed by the laws applicable to our Curaçao gaming license. Any disputes arising from your use of our services will be handled in accordance with this regulatory framework, and we encourage you to contact our support team before pursuing any formal dispute resolution process.